Seacoast Tours of Freeport FAQ
Q: What is the cancellation policy?
A: There is a 72-hour cancellation policy for Seacoast Tours of Freeport. If a passenger cancels a trip 72 hours prior to the trip start, a full refund will be issued. Between 72 and 48 hours a 50% refund will be issued. Less than 48 hours there will be a 0% refund. If there is bad weather and the captain cancels the trip, you will be notified and a full refund will be issued or the trip will be re-booked, if the guest so desires.
Q: What if I need to change my reservation?
A: Please give us a call (207-798-2001) if you need to make changes to your reservation. We will be happy to assist you to reschedule a day or time, or add or subtract guests (subject to our cancellation policy) if there is space available.
Q:Where are you located?
A: Seacoast Tours of Freeport is located in the beautiful town of Freeport, Maine. The vessel the Pamela B, departs from the Freeport town wharf in South Freeport approximately 3 miles from downtown.
Q: Where do I park?
A: NOTE: New Shuttle Stop ~ 23 Depot St in downtown Freeport
EXCEPT for the Oyster Farm Tours and VIP DInners. Passengers will meet Shuttle at 95 South Freeport Rd in South Freeport (by the South Freeport Post Office) – 3 blocks from the town wharf.
Due to very limited parking at the Freeport Town wharf, Seacoast Tours will provide free shuttle service from downtown Freeport to the harbor for our tours. ALL PASSENGERS must take our free shuttle unless previous arrangements have been made with Seacoast Staff.
The shuttle departs from Freeport Station Parking Lot located at 23 Depot Street (next to the Freeport Amtrak Station). Please arrive 30 minutes prior to scheduled tour departure.
Our Oyster Farm Tour shuttle will meet passengers in the town of South Freeport (located three blocks from the harbor) at 95 South Freeport Rd, South Freeport ME (near the South Freeport Post Office) unless instructed otherwise by Seacoast Tours Staff.
Q: How do I sign up?
A: The best way to book a tour is online at: SeacoastToursME.com or call Capt. Pete at (207) 798-2001 for additional information or special booking arrangements.
Q: How many people does the Pamela B carry?
A: The Pamela B is US Coast Guard Approved for a maximum of seventeen passengers.
Q: What should we bring and wear?
A: It is always cooler on the water than on land, and we have warm blankets you can borrow. We recommend bringing layered clothing including a jacket, long pants and soft soled shoes (No high heels please). During the day, bring sunglasses, sun block and wear a hat. If there is any possibility of rain, bring a rain jacket, and lastly, don’t forget a camera and binoculars.
Q: I’m sensitive to the sun, is there shade on the boat?
A: The forward half of our seating is in the shade, and the back half is not. If you have a preference, please let us know before boarding. Sunglasses, a hat, and sunblock are good ideas during the day.
Q: Will I get sea sick?
A: If you’re nervous about getting sea sick, we suggest purchasing acupressure wrist bands (available at most drug stores,) or ginger caplets, which are an anti-nausea agent and are a natural alternative to Dramamine, which can make you drowsy.
Q: Do you allow children?
A: Of course, children love being out on the water and we enjoy showing kids the creatures we find. Our boat has high rails for safety. We do ask that parents be responsible for their children at all times, and be sure they are respectful of other passengers and our crew. We have lifejackets onboard for children (Child size 30lbs-90lbs) but kids may find them uncomfortable. If you have a vest-style lifejacket for your child, by all means bring it with you. NOTE: Parents need to provide an appropriate sized lifejacket for infants under 30 lbs. We offer discounted rates for children under 12 years old, and infants under two years old are free.
Q: Is the Pamela B available for private charter?
A: Yes! You can book a private charter for special functions. The Pamela B makes for a wonderful cocktail cruise with plenty of deck space to mingle with friends. Private charters can also be booked by calling (207) 798-2001.
Q: When was the Pamela B built?
A: The Pamela B was built in Brooklin, Maine, in 1985. She is 32’ long and 11’ 5” wide. She was originally bult to be used as a dive boat in Panama City, Florida until 2016 when it was transported back to Maine for Seacoast Tours.
Q: Are food and drinks available onboard?
A: No food or drinks are served on-board, however passengers are welcome to bring items with them. Feel free to bring snacks, a picnic lunch, cheese and crackers, etc. Seacoast Tours DOES have a beer and wine license so local beer and domestic wine can be purchased during some tours. If you are chartering the boat for a longer trip and might want food aboard, please contact us to discuss some local catering options.
Q: What about wheelchairs?
A: Our vessel is not wheelchair accessible, however, once aboard, all of our seats have back rests. We are happy to assist those with limited mobility in the boarding process.
Q: Can I smoke aboard?
A: No – smoking is not allowed on any tour.
Q: Is there a bathroom?
A: Yes, we have a flushable toilet on the Pamela B, but it is advisable to use the public restroom at the harbor prior to leaving.
Q: Do you allow dogs?
A: We do allow service dogs on our cruises, on a leash, but we request that you notify us in advance.